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Setup

  1. Request credentials from your Float account manager — you’ll receive plugin configuration values for sandbox and production.
  2. Install the plugin for your platform (your Float contact will provide the package or listing link and a platform-specific setup guide).
  3. Enter your credentials in the plugin settings and enable test mode to run against the sandbox.
  4. Place a test order end to end, then switch to production credentials.
Float maintains test shops for each supported platform and can provide access during your onboarding for verification.

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Refunds from your platform

Plugin merchants can request refunds through the Float merchant portal, or via the refunds API if you have API credentials. The same constraints apply — refunds are possible from 1 to 100 days after the original transaction.